Students will be able to protect their listing from fraud and threats from outside actors at all times of the day, maintain and nurture customer relationships, and learn how to execute the Amazon product reimbursement process.
Video lessons, activities, and quizzes are all included.
Students are encouraged to repeat lessons as needed and/or to review any material they deem necessary before moving on to the next category or taking the certification exam.
What You’ll Learn:
- How to put your products under 24 surveillance to protect against fraud or threats
- How to respond to threats in real time to protect your brand authority
- How to use email automation to create a stellar customer experience
- How to create an email from our number of ready-to-go templates
- How to protect your inventory from coupon stackers
- How to protect your products from being oversold
Course Curriculum
Introduction to Helium 10's Operations Software Tools
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Part I: Alerts
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Lesson One: Alerts Overview
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Lesson Two: Alerts, Choosing Which Alerts You Get
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Welcome to Part II: Follow-Up
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Lesson One: Follow-Up - Introduction and Overview
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Lesson Two: Follow-Up - Connecting Your Follow Up to Amazon
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Lesson Three: Follow-Up - Configuring Your Settings
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Lesson Four: Follow-Up - Intro to Automations
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Lesson Five: Follow-Up - Intro to Message Templates
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Lesson Six: Follow-Up - Setting Up Custom Message Templates & Automations
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Lesson Seven: Follow-Up: Setting Up Request a Review Automations
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Lesson Eight: Follow-Up - Enabling Tracking for Ratings & Reviews
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Lesson Nine: Follow-Up - Setting Up Refund & Return Templates & Automations
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Lesson Ten: Follow-Up - Looking at Orders, Review Requests, and Messages
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Welcome to Part IV: Refund Genie
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Lesson One: Refund Genie Overview
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Part V: Helium 10 Mobile App
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Lesson One: Helium 10 Mobile App - Overview
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Lesson Two: How to do Product Research in the Helium 10 Mobile App
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Lesson Three: How to do Keyword Research in the Helium 10 Mobile App
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Lesson Four: Helium 10 Mobile App - Profits Tab
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Lesson Five: Helium 10 Mobile App - Keyword Tracker
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Lesson Six: Helium 10 Mobile App - Adtomic & Alerts
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Lesson Seven: Helium 10 Mobile App - Keywords BETA
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Lesson Eight: Helium 10 Mobile App - Webinars, Guides, & News
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Part VI: Insights Dashboard
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Lesson One: Introduction & Overview
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Lesson Two: Grow Your Business
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Lesson Three: Metric Graph
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Lesson Four: My Products
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Lesson Five: Choosing Your Insights
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Lesson Six: Parent SKU, Child View
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Lesson Seven: ASIN Selection Management
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Lesson Eight; Keyword Research and Operations from Your Dashboard
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